Privacy Policy for DrayGo

Last Updated: June 15, 2026

DrayGo (“the App”, “we”, “our”, or “us”) is a container trucking dispatch application developed by FreightOA. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use the DrayGo mobile application (iOS and Android).

1. Information We Collect

1.1 Account & Authentication Data

Company code, username, and password — used to authenticate your identity and connect you to your fleet operator’s dispatch system.
Driver profile — your name, driver ID, phone number, and user role, provided by your fleet operator.

1.2 Location Data

Precise GPS location (when the app is in use) — used to track delivery progress, calculate estimated arrival times (ETAs), and record GPS-tagged timestamps on proof-of-delivery documentation.
Background location (with your permission) — used to provide real-time fleet tracking for dispatch coordination when the app is not actively on screen. You can disable this at any time in the app’s Settings.

1.3 Dispatch & Delivery Data

Container numbers, seal numbers, container size/type, cargo type, cargo weight, and temperature requirements.
Origin and destination addresses, appointment dates and times, and customer names.
Delivery status milestones, timestamps, operator names, and exception reports.

1.4 Device Information

Device platform (Android or iOS), operating system version, device model, and app version.
Push notification token — used to send dispatch updates and delivery alerts.

1.5 Photos & Media

Proof of Delivery (POD) photos captured via your device camera or selected from your photo library.
Load documentation photos — additional images related to the delivery.
Electronic signatures drawn on-screen for delivery confirmation.

1.6 App Preferences

Language preference, font size adjustment, and theme selection (light/dark).
Push notification and location reporting toggles.

2. How We Use Your Information

Purpose	Data Used
Authenticate your identity and connect to your fleet’s dispatch system	Account credentials, company code, driver profile
Display and manage your assigned dispatch orders	Dispatch data, driver profile, delivery milestones
Track delivery progress and calculate ETAs	GPS location, delivery milestones, appointment data
Capture and store proof of delivery	Photos, signatures, GPS-tagged timestamps
Send dispatch updates and alerts	Push notification token, device model, driver ID
Provide fleet visibility to your dispatcher	Location data, delivery status updates
Support and troubleshooting	Device info, app version
Personalize your app experience	Language, font size, theme preferences

We do not sell your personal information. We do not use your data for advertising or marketing purposes. We do not build user profiles for behavioral analytics.

3. How We Share Your Information

3.1 With Your Fleet Operator

Dispatch, location, delivery status, photos, and signature data are transmitted to your fleet operator’s dispatch management server (hosted by FreightOA or the operator’s own infrastructure). This sharing is essential to the core function of the App — coordinating container trucking operations.

3.2 With Third-Party Map Applications

When you initiate turn-by-turn navigation, origin and destination addresses are passed to Apple Maps (iOS) or Google Maps (Android) via your device’s external map application. No other data is shared with these services.

3.3 Service Providers & Legal Obligations

We may disclose your information:

To service providers who perform services on our behalf (cloud hosting, API infrastructure).
If required by law, regulation, legal process, or governmental request.
To protect the rights, property, or safety of FreightOA, our users, or the public.

4. Data Storage & Security

4.1 Local Storage

The following information is stored locally on your device using platform-standard secure storage:

Authentication token and session data
Language, font size, and theme preferences
Push notification token

4.2 Server Storage

Dispatch records, delivery milestones, POD photos, signatures, location history, and driver profile data are stored on your fleet operator’s dispatch server. Data retention periods are governed by your fleet operator’s policies.

4.3 Security Measures

All data transmission between the App and backend servers uses HTTPS encryption. Authentication uses Bearer token-based session management. We implement appropriate technical and organizational measures to protect your data against unauthorized access, alteration, disclosure, or destruction.

5. Your Choices & Controls

Within the App’s Settings screen, you can:

Control	What It Does
Location Reporting toggle	Disable background location reporting at any time
Push Notification toggle	Opt out of push notifications
Online/Offline status	Control your availability visibility to dispatch
Theme	Choose light, dark, or system-default appearance
Language	Select your preferred language (English, Chinese, Spanish)
Font Size	Adjust text size for readability

You can also revoke camera, photo library, and location permissions through your device’s system settings at any time.

To request access to, correction of, or deletion of your personal data stored on our servers, contact your fleet operator or reach out to us at the contact information below.

6. Third-Party Links & Services

The App uses the following third-party services:

OpenStreetMap — map tiles for location display (no user data sent to OpenStreetMap; tiles are fetched anonymously).
Apple Maps / Google Maps — external navigation (address data is passed to these apps only when you initiate navigation).

The App does not integrate any third-party analytics, advertising, or crash reporting SDKs (such as Firebase, Google Analytics, or similar).

7. Children’s Privacy

DrayGo is a business application intended solely for professional truck drivers and fleet dispatch operators. It is not directed to children under the age of 13, and we do not knowingly collect personal information from children.

8. International Data Transfers

Your information may be transferred to and processed on servers located in the United States or other countries where your fleet operator’s infrastructure is located. By using the App, you consent to such transfer and processing.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make material changes, we will notify you through the App or via email. Your continued use of the App after such modifications constitutes your acknowledgment of the updated policy.

10. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us:

Developer: FreightOA
Website: https://www.freightoa.com